Cross-Cultural Communication: Concepts, Cases and Challenges

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Cross-Cultural Communication: Concepts, Cases and Challenges By ...

Chapter 1:

Communicating Within a Multicultural Workforce

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About Author

Francisca O. Norales Ed.D, is Associate Professor of Business Information Systems at Tennessee State University in Nashville, TN. Among her many publications are The Garifuna Culture: A Proclaimed Masterpiece in Central America (2003), University Students' Learning Efforts (2003), and Taking the Right Approach to Diversity in the Workplace (1999). Dr. Norales in fluent in Garifuna.