A global company, 20

visible minority, 63

American Civil Rights Movement, 31

Americans with Disabilities Act (ADA), 5

Arabian Sea, 27

automated teller machines (ATMs), 1

Beccaria, Cesar, 117

Bentham, Jeremy, 117

biculturalism, 59

bilingualism, 22, 59, 62

borderless world, 13, 14, 19, 26

Business Communication, v, 1, 6, 7, 12, 26

Cape of Good Hope, 29

Caribbean Sea, 46

Caribs, 47, 56

Challenge of Globalization, 13, 23

see also globalization

Awareness of the Need to Globalize, 20

Changes in Organizations, 17

cultural communication, x, xi, 14, 24

Definition of Culture, 13, 31

Emotional Challenges of Globalization, 18

impact of globalization, the, 14

Importance of Language, The, 14, 21

chipmaker, 2

chips, 2