Acknowledgements

ix

Introduction

xi

Part One: Perspectives on Effective Business Communication

1

1. Communicating Within a Multicultural Workforce

2. The Challenge of Globalization

2

Part Two: Language and Ethnicity

2

3. Indian Weddings, Family, and Festivals

27

4. The Garífuna Culture: A Proclaimed Masterpiece in Central America

45

5. Multiculturalism in Canada

59

Part Three: Cultural Influences on Communication

3

6. Relationship-Building Between the Police and Inner City African American Minorities

75

7. Navigating Historical Cross-Cultural Antecedents of Crime Theory and Control

115

Contributors

141

Index

143