Effective Customer Relationship Management: How Emotion Drives Sustainable Success
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Effective Customer Relationship Management: How Emotion Drives Su ...

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This project survived on the love, support, understanding, and sacrifice of my family. This work is inspired by my parents, who have tirelessly modeled integrity and service. To my husband, Harry, you taught me that a relationship means trust, that what one fears is one’s opportunity for growth, that there are laws of abundance and intention, and that in serving others one is saved. In this spinning world, I take you as the center. I am grateful to my family, who make life worth living.