Table 12. Research question 5a (trust) main themes.

113

Table 13. Research question 5a (trust)frequency counts.

116

Table 14. Research question 5a (trust) median ratings.

116

Table 15. Research question 5b (commitment) main themes.

118

Table 16. Research question 5b (commitment) frequency counts.

121

Table 17. Research question 5b (commitment) median ratings.

121

Table 18. Research question 5c (involvement) main themes.

123

Table 19. Research question 5c (involvement) frequency counts.

125

Table 20. Research question 5c (involvement) median ratings.

126

Table 21. Research question 5d (openness) main themes.

127

Table 22. Research question 5d (openness) frequency counts.

128