Chapter 2: | Framing the question: A review of the relevant literature |
They noted the surprising lack of empirical studies on blocking errors. They simulated searching of health information questions, as well as pornographic searches, using six filters commonly used in schools and libraries. The results showed only minimal overblocking of legitimate health sites at the “least restrictive” level, but significantly more overblocking at the “most restrictive” level. The amount of overblocking varied according to topic. “Safe sex” was blocked much more extensively than other topics, such as breast cancer. The authors warn,
One research question in the study will explore to what extent outside influences from teachers or school administrators (other people’s parents) have on day-to-day library research needs by students.
The way in which the Kaiser study has been interpreted in the field reveals the dichotomy of opinion on the subject of filters. In a statement on the Kaiser study, noted free speech activist Nancy Willard (2002) emphasized the dangers of overblocking at the most restrictive level and states “this study clearly demonstrates the concerns about placing reliance on filtering software” (p. 3). On the other hand, H. Auld, author of the article “Filters work: Get over it” in American Libraries