process types, 52

product life cycle, 8, 29, 311

Product-centric Supply Chains, 16

production flexibility, 93

Production Flexibility, 93

productivity, 30, 32, 68, 93, 95, 103–105, 107, 110, 113–116, 319, 324, 327, 329, 337

Product-Moment Correlation (PM Correlation), 101, 131, 144, 348

Profitability, 83

Project portfolio, 329

proportional costs, 319

pull concept, 10, 311

purposive sampling, 120, 342

push concept, 311

qualitative components, 357

Quality Assurance, 71, 233, 361

quantitative components

quantitative survey, 95

Quantities-/times-framework, 30, 31

Quantum Performance Measurement Approach, 107

Radjou et al, 221, 358, 363

random sampling, 120, 123, 341, 343

Range, xxx, 2, 16, 23, 35, 65, 119, 130, 133, 164, 173, 184, 185, 214, 315, 321, 323, 333, 343, 345, 346, 348

real time, 14, 218, 226

Reengineering concepts, 362

Reference models, 64, 66, 328, 329

Reference SCORCard, 108

Renewal, 233, 237, 362

Research and Development (R&D), 32

Research Institute for Rationalization, 362

residual measures, 346

Return on Assets (ROA), 105, 108, 125, 126, 226, 339, 343, 344, 348, 350

Return on Equity (ROE), 26, 339

Return on Investment (ROI), 37, 313, 321

Return on Sales (ROS), 105

Risk spiral, 355

Rochel, 339, 343–345, 347, 351, 354

R-range, 133, 346

Rummler and Brache, 103, 339

RWTH Aachen, 362

Safety inventory, 325

Safety stock, 18, 24, 316

sample, 119, 121, 123, 125, 130, 132, 134, 138, 190, 199, 203, –207, 240, 243, 341, 344, 345, 348, 352

sampling of available subjects, 120

SAP, xxix, 69, 82, 85, 86, 320, 330, 331, 334, 335, 356, 360

scale question, 122, 342

SCE Limited, 81

Schäfer, 220, 232, 236, 248, 310, 313–315, 323, 326, 335, 351, 352, 357, 358, 361–365

Schäfer and Seibt, 232, 317, 322, 323, 329, 330, 338, 360, 365

Schary and Skjott-Larsen, 100, 335

Scheer, 41, 328, 359, 360

Schumpeter, 365

SCORWizard, 82, 83