Tbl. 4-1a: Distribution of the examined companies (N = 73) by region and country

138

Tbl. 4-1b: Distribution of the examined companies (N = 73) by industry

138

Tbl. 4-1c: Distribution of the examined companies (N = 73) by group size based on revenue according to German Commercial Code (HGB)

139

Tbl. 4-1d: Distribution of the examined companies (N = 73) by group size based on FTE number according to German Commercial Code (HGB)

139

Tbl. 4-1e: Distribution of the examined companies (N = 73) by Return on Assets (ROA)

139

Tbl. 4-2a: Description of Procurement (Source)

140

Tbl. 4-2b: Description of Production (Produce)

140

Tbl. 4-2c: Description of Delivery - Storage (Deliver - Store)

141

Tbl. 4-2d: Description of Delivery -Transportation (Deliver - Transport)

142

Tbl. 4-2e: Description of Delivery - Sale (Deliver - Sell)

143

Tbl. 4-3: Correlation between on-time deliveries and customer retention rate

144

Tbl. 4-4: Correlation between perfect order rate and customer retention rate

145

Tbl. 4-5: Correlation between on-time deliveries and perfect order rate

145

Tbl. 4-6: Correlation between on-time deliveries and manufacturing cycle time

146

Tbl. 4-7: Correlation between perfect purchase orders and perfect order rate

147