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6.2 Consequences of the Peripheral Conditions and of Errors in the Own Work |
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6.3 Suggestions for Further Research in the Fields of Supply Chain Management and SCOR |
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6.3.1 Extensive research suggestions |
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6.3.2 Example of a theoretically founded empirical research project as a possibility for adjoining research |
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6.4 Balance between Standardization and Individualization |
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Appendices |
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Appendix One: Quantitative Survey (KPI Questionnaire) |
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Appendix Two: Overview of the Performance Measures of the Questionnaire |
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Appendix Three: Connection between Supply Chain Competences and Performance Indicators |
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3.1 Customer-facing competence (customer service and flexibility) |
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3.2 Internal-facing competence (cost and assets) |
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Appendix Four: Details and Evaluation Examples of the Performance Measures |
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4.1 Source |
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4.2 Make (Produce) |
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4.3 Deliver: Store |
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4.4 Deliver: Transport |
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4.5 Deliver: Sell |
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Appendix Five: Representation of the Results of the Questionnaire for the Acquisition of Performance Measures within the KPI Benchmarking Tool |
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5.1 Example for online survey (KPI Questionnaire) |
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5.2 Results of SCOR on the first level |