Assessing Emotional Intelligence:  A Competency Framework for the Development of Standards for Soft Skills
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Chapter 7: Differentiating Emotions 2: What Emotions?

157

Emotions and Fuzzy Vernacular Lexical Categories

158

Anger and Happiness in the English Lexicon

161

Anger and Happiness and Workplace Relevance

165

Summary and Conclusion

165

Chapter 8: The Awareness of Anger

167

Defining Anger

168

Elements of the Awareness of Anger

170

Performance Criteria

172

Performance Criteria Related to Element 1: The Candidate Can Use Their Lexicon of Anger-Related Words

173

Performance Criteria Related to Element 2: The Candidate Can Identify Feelings and Action Tendencies Related to Anger

173

Performance Criteria Related to Element 3: The Candidate Can Identify Circumstances Which Foster or Hinder Anger

177

Performance Criteria Related to Element 4: The Candidate Can Identify Cognitions (Thoughts or Thought Patterns) That Foster or Hinder Anger

184

Performance Criteria Related to Element 5: The Candidate Can Identify Social Concepts Related to Anger

189

Performance Criteria Related to Element 6: The Candidate Can Identify Workplace, Environmental, and Cultural Elicitors That Foster or Inhibit Anger

192

Performance Criteria Related to Transitory Social Roles

195