Assessing Emotional Intelligence:  A Competency Framework for the Development of Standards for Soft Skills
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cultural and linguistic variables, 129–131, 204 –205, 233, 235, 319, 325, 332

DeSeCo, 23, 26, 28, 35–43, 49, 52–53, 60–73, 85–86, 100, 275, 279, 282, 290, 297, 302

dialogue, 267

Diener, 211

elements of competency, 15, 29, 45, 93, 126, 130, 154, 184, 286, 293

emotion

affect program, 136, 139–149, 152–154, 158, 160, 162, 165, 170, 172, 209

biological underpinnings, 122

definition, 135–136

differentiated, 157–166

disclaimed actions, 151–154, 171

heterogenous construction, 136, 139–140, 152–153, 155, 161, 170, 209, 217

higher cognitive, 136, 139–140, 144–158, 160, 165, 171, 184

negative emotion, 142, 159, 225, 304, 350

philosophy of emotions, 141

physiological approach, 140–141

positive emotions, 142, 165

propositional attitude, 139–141, 150

reinforced actions, 151–154, 171–172, 197, 200–204, 209–210, 229–233, 235, 322, 325, 328, 332, 352

reinforced roles, 153

social concept, 140, 149–154, 171–172, 189, 200–203, 209

emotion (continued), 221–222, 229, 232, 234, 321, 324, 327, 331

social construction, 2, 121, 140, 146, 149, 151, 154, 165–166, 171

social constructionist, 121, 139–140

social role, 149–154, 171–172, 195–196, 200–204, 209–210, 227, 229, 233, 235, 322, 325, 328, 332

transitory roles, 150–151, 196, 227

vernacular emotional hierarchy, 302

vernacular lexicon, 171–172, 201, 203, 209–210, 231, 234, 303, 324, 331

vernacular meaning, 153, 155

vernacular usage, 19, 93, 136–145, 152, 155, 158–162, 165–170

emotion information processing, 102

emotional arousal, 101–102, 106–107, 116, 119, 296, 315

emotional awareness, 197, 218, 230, 270, 283–284, 287, 289, 303–304, 315, 373

levels of emotional awareness, 68, 99–118, 124, 130–132, 135, 173

emotional climates, 107

emotional competence, 6, 83–85, 88, 91, 99, 149–150

emotional intelligence competencies, 5, 7–8, 10–11, 18, 24, 34–47, 49–72, 75–96, 139, 143, 145, 149, 151, 274–275, 278, 282, 296–297, 301–302, 315, 320, 326, 370, 374–375