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Acknowledgments
I would like to acknowledge the help of the following people and extend my thanks and gratitude to them.
This book has been developed from the research conducted for a PhD program at Macquarie University. I would therefore like to acknowledge my supervisor, Associate Professor Pamela Coutts, for her patience, tactful guidance, advice, and encouragement as this work progressed. In particular, I would like to thank her for her ability to keep me focussed on the central theme of this work.
I would also like to acknowledge all those who have patiently listened to me talk about the development of emotional intelligence competencies and who have helped me listen to myself and for the valuable criticism they have offered along the way.
Most particularly, I would like to acknowledge my family, and especially my wife Jenny for her patience, support, acceptance of the long hours I have spent with my head elsewhere, and her constant encouragement.