Chapter 1: | Introduction |
To answer these questions, this research examines consumer adoption of the Internet as a shopping medium within the context of the consumer decision-making process. The specific objectives of this study are as follows:
- 1.Provide a model to explain current online shopping behavior and predict consumers’ intentions to continue shopping on the Internet in the future.
- 2.Examine consumers’ perceptions of innovation characteristics of the Internet and the effect of these perceptions on their adoption of the Internet as a shopping medium.
- 3.Examine consumers’ perceptions of the Internet retailers’ characteristics and the effect of these perceptions on their adoption of the Internet as a shopping medium.
- 4.Examine the effect of consumers’ Internet self-efficacy on their adoption of the Internet as a shopping medium.
- 5.Examine the moderating effect of product category on consumers’ adoption of the Internet as a shopping medium.
- 6.Segment and profile Internet shoppers by their Internet shopping patterns with respect to the steps of the consumer decision-making process they completed through the Internet and their intentions to continue shopping through the Internet.