questionnaire design, ix, 85, 98, 112, 125

randomly selected, 113

regression coefficient, 152, 254, 255

regulatory barriers, xx, xxi, xxii, xxvii, 28, 49, 63, 64, 65, 66, 70, 71, 73, 79, 80, 106, 135, 150, 172, 176, 196, 199, 210, 216, 220, 243, 252, 254, 257, 258

relationship marketing, xix, 40

residual plots, 118, 119, 120

resource-based view, xii, xviii, xx, 3, 10, 13, 14

respondent error, 90, 91

response accuracy, 88, 89

response rate, 88, 90, 91, 112, 114, 115, 116, 127, 128, 129, 265

richness, 54, 55

sample frame population, 89, 90

sampling distribution, 89

sampling error, 89, 91

satisfaction with exporting, 30

screened samples, 93

self-administered surveys, 90, 91, 111

skewness, 118

sophistication of e-commerce infrastructure, 156, 241, 247

sophistication of export market infrastructure, 63, 70, 71, 79

SPSS, xxvii, 117, 119, 120, 134, 136, 138

standardisation, 21, 27, 41, 62, 69, 237

standardised medium, 56

start-up companies, 33

strategic competitive advantage, 15, 42

strategy determinants, 50, 260

strategic goals, xx, 29, 51, 100, 139

strategic objectives, 51, 100

study design, 85, 91, 125

subjective measures, 98, 99

summated measure, 157, 158

survey design, 88, 89

survey results, 90, 115, 116, 242, 247, 250

sustaining production, 31

tariff barriers, 27, 28

technical assistance, 22, 56

technical infrastructure, 15, 42, 109

technological intensity, 26, 75

technology characteristics, 24

telephone interviews, 86

theoretical framework, xi, xiv, xxii, 3, 4, 5

theory of internationalisation, xxvii, xviii, 10, 12

traditional media, 56, 233, 246

transaction completion, 31, 35

transaction complexity, 42

transaction costs, xviii, 15, 16, 17, 22, 34, 39, 54, 57, 58, 74, 78

transaction efficiency, 15, 57

transaction risk, 16

transferring payments, 31

transnational interactions, 35

t-tests, 116, 130

turnaround, 88

two-way communication, 37

uncertainty, 16, 17, 24, 26, 44

unit of analysis, xxii, xxvi, 92, 93, 99, 125