E-commerce and Export Performance
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E-commerce and Export Performance By Munib Karavdic

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3 An operational model and hypotheses

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3.1 Introduction

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3.2 An operational model of export marketing strategy modified by e-commerce

47

3.3 Export marketing strategy - export performance relationship moderated by e-commerce utilisation

51

3.4 Internal determinants - export performance relationship moderated by e-commerce utilisation

60

3.5 Environmental determinants - export marketing strategy relationship moderated by e-commerce drivers

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3.5.1 The relationship between environmental determinants and product adaptation moderated by e-commerce drivers

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3.5.2 The relationship between environmental forces and communication efficiency moderated by e-commerce drivers

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3.5.3 The relationship between environmental forces and promotion adaptation moderated by e-commerce drivers

69

3.5.4 The relationship between environmental forces and distribution support moderated by e-commerce drivers

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3.5.5 The relationship between environmental forces and distribution efficiency moderated bye-commerce drivers

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3.5.6 The relationship between environmental forces and price competitiveness moderated by e-commerce drivers

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3.6 Chapter summary

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4 Research Methodology

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4.1 Introduction

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4.2 Research method for empirical testing.

85

4.2.1 Methods of data capture on the Internet

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4.2.2 Benefits and limitations of the Internet in collecting data for the research

87

4.3 Study design.

91

4.3.1 Unit of analysis.

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4.3.2 Sampling and sample selection

93

4.3.3 Key informants

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4.4 Measurements

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4.4.1 Measurement development

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4.4.2 Model constructs and measures

98