Internet strategy, 156–157, 159, 181, 374, 380, 383–384, 390, 393, 405, 415–416, 429, 463

Järvelin, Kalervo, 43, 61, 92, 108

Jensen, Jens, 460

Jensen, Klaus Bruhn, 38, 53, 257, 264–265, 268, 275, 281, 294–296, 460

Jones, Steven, 16, 88, 114, 118

Kachelrieß, Elke, 260

Karakaya Polat, Rabia, 124–126, 129

Kari, Jarkko, 37, 47–48, 50, 90, 93–95, 98, 108, 119–120, 299, 318–319, 326

Katz, Elihu, 44–45, 84

knowledge, 1, 18, 25, 36–37, 41, 55, 58–60, 64–65, 71–74, 77, 84–87, 91–92, 96, 100, 103, 115, 117, 126, 128, 134, 136, 144–145, 152–153, 166–168, 206, 242–243, 245–246, 248, 264, 267, 269, 279, 281, 311, 317, 330, 333–335, 340, 345, 347, 350, 357, 396, 399, 407, 421–423

Kuhlthau, Carol, 74–75, 90–92, 95–96, 99, 109, 118

LaRose, Robert, 20, 44–45, 101

lack of interest, 11, 143–144, 318, 345, 396, 399–400, 422

lack of knowledge, 136, 168, 206, 340, 399, 422

Lampert, Claudia, 113, 317

limitations, 419, 421, 466

Lin, Carolyn, 3, 7, 30, 45, 113

Livingstone, Sonia, 9, 53, 107, 112, 115–116, 118, 130, 183, 186, 259, 292, 317, 345

manual navigation, 326–327, 414, 424

Marchionini, Gary, 74–76, 93, 96, 98, 108

mass media, 3, 7–8, 15–16, 19, 22, 29, 33, 42, 127, 133–134, 136–139, 216, 230, 238, 253, 306, 449

McGovern, Gerry, 376, 407–408, 463, 468

media

environment, 17, 107, 113, 121, 185, 236–237

literacy, 117–118, 128, 130–131, 345

use, 4, 6–7, 11, 16, 26, 28–30, 33–34, 38, 40, 42–45, 47, 49, 51–53, 62–63, 68, 79–82, 89–90, 99, 102, 104, 110, 112–113, 117, 120, 136, 145, 186, 216–217, 222, 227, 230, 236–238, 241, 248, 253, 256–257, 259, 271, 292, 306–308, 311, 350, 397, 427, 431, 440–441, 444–445, 447–448, 450, 452–457, 465

worlds, 113, 116

medium-technology-network, 13, 16, 18, 102

methodology, 13, 49, 67, 111, 183, 211, 251–252, 254, 259, 270, 273, 461, 464

misinformation, 422

mood, 26, 87, 89–91, 108, 239, 249, 270, 298, 304, 318, 383

mood alteration, 26, 108, 249, 270, 298, 304